Maximize your earnings and secure your future at Woodhouse!

We have IMMEDIATE OPPORTUNITIES to join our team

Spa Concierges earn $15-$20 per hour PLUS a GENEROUS BENEFITS package

BENEFITS FOR Part-Time TEAM MEMBERS:

401k Match - company matches up to 3% of your contributions to your 401k account
Annual Bonus
Generous Discounts
Birthday Credit

Come join The Woodhouse Spa, included on Forbes Travel Guide Most Stylish Finds in #FortWorthTexas! Voted Best of Plano Magazine 2023 and 2022 Woodhouse Spa!

We are America's Favorite Luxury Day Spa in your own back yard. The Woodhouse Spa is the leader in affordable luxury. The willingness to serve and the ability to deliver are the core of our company’s mantra. The Woodhouse Spa – Fort Worth and Plano strives to create a unique spa experience for each of our guests and cannot achieve this without talented people who have passion for what they do! The Woodhouse Spa promises to exceed our guests' expectations, making each visit a truly unforgettable experience. It takes a great team to make this possible. Delivering service beyond expectation to each guest at each visit requires a superior staff of highly qualified team members who are dedicated to their trade.

We are seeking a passion filled, enthusiastic individual driven by intention and guided by excellence to join our team today.

The Spa Concierge is responsible for welcoming guests, preparing them for services, ensuring their comfort and relaxation through guest amenities, and proper guest flow through the spa. The Spa Concierge is responsible for providing guests with necessary paperwork for applicable services, scheduling appointments in Zenoti, answering phones, assisting guests to changing rooms, providing a robe and slippers as well as preparing beverages for the guests prior to, during, between and after services. The Spa Concierge will work closely with therapists to ensure that each guest is comfortable and on-schedule for their treatment(s). The concierge will maintain organization of the changing rooms, quiet room, and service areas and facilitates laundry- wash, dry and folding as needed. The concierge confirms appointments, sells gift cards and educates guests on spa services and retail products. The concierge ensures proper lighting, music, cleanliness, and aromatherapy for the spa.

Our Spa Concierges (essential functions):

Are passionate about the Hospitality and Spa industries and provide elevated experiences for our guests.
Are committed to the Woodhouse experience to ensure our guests have a phenomenal and consistent 5-star experience.
Have a proven track record in guiding guests with product selections to support spa retail sales goals.
Are knowledgeable about our services and can guide guests in selecting services that will meet their needs.
Are computer savvy to ensure our guests are scheduled efficiently and effectively.
Work closely with our Spa Professionals to support their efforts to service our guests.
Are detail oriented
Have demonstrated leadership abilities
Handle difficult situations with a calm demeanor
Are highly effective at multitasking and have excellent customer service skills
Understand that serving and helping others leads to personal satisfaction
Are flexible and are available to work evenings and weekends
Assists coordinator with other duties as needed

Preference for 3-5 years prior experience in a hospitality or retail role and experience with appointment scheduling systems.

Working conditions:

· Standing for up to 6 hours at a time

· Walking across spa multiple times during shift and potentially up and down stairs

· Lifting up to 30lbs

· Bending, reaching, stooping

· Repetitive motion

· Reasoning, problem solving, hearing, speaking

· Fast/steady paced environment, multiple priorities

· Frequent customer interactions

· Ability to adapt to changes

The Woodhouse Spa is an Equal Opportunity Employer and a drug-free workplace.

Compensation: $15.00 - $20.00 per hour

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

At Woodhouse, our treatments curate moods, moments and memories that last well beyond our walls. But mood care isn’t just a service we provide. It’s a lifestyle we live. With a luxury environment, family mindset and ample opportunity for growth, Woodhouse provides a premier spa experience with the wellbeing of our team members in mind. Hone your skills. Grow your customer base. Join the team and feel the difference that providing real lasting care can make in your life today.

Want to be a Master of Mood Care?

We are seeking individuals who are passionate about caring for people. If you have outstanding skills in your field, as well as great organizational, communication and retailing skills, we have a spot fo you on the Woodhouse team.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this location should be made directly to the franchisee.

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You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

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What You'll Find at Woodhouse

We want to be the best for our guests. That means keeping a superior staff. We hope to bring in your talent, help you grow, and provide a home where you can enjoy what you do for a long time.

*Specific benefits vary by location and by employment status.

Medical Insurance

We offer three Blue Cross Blue Shield health plans. The Company pays 50% of employee premiums.

Dental and Vision Insurance

We offer Guardian Insurance. Employees pay their own premiums.

401k With Company Match

Set up your 401k through us. We match 3% of your contributions.

Life Insurance

The Company pays 100% of employee life insurance premiums.

Bonus Compensation

Eligible employees will receive an extra week of pay each year.

Paid Time Off

We offer paid time off and four paid holidays.